Idéer för systemisk transformation.

Agile Coaches/Scrum Masters keep asking me the ways to promote psychological safety. They expect to hear a step by step recipe including a rarely known funny facilitation technique.

The main issue you need to focus on is how the information flows within the organization, more specifically workflows, communication structure, reporting paths, roles, responsibilities and accountabilities. The whole organization includes components, forces, constraints, connections, functions and delays between them. You need to establish a lean system considering all of them.

Now it’s time for “change management”. “You have to change your behavior” your managers need to understand the reason for your resistance.

There cannot be a library of patterns to be applied like a method to design an organization or to increase the performance of teams. Nothing can be implemented blindly to design an organization.

Transformation is not about people, it is about structure. Change the structure, people and culture will follow …

Systems Thinking: * Sees the whole system. * Identifies the systematic circular cause and leverage loops. * Understands the inter-related parts of the system. * Understands the environment that affects the system.

Notes after working with more than 200 Systemic Agility Scrum Teams for 10+ years.

The centralized structure of the organization remains the same in other words decisions flow top down via command and control mechanism, bureaucracy persists, traditional process-focused management leads the operations, long term master plans are still critical, traditional waterfall project management still dominates, sometimes silos still exist etc.

According to the complexity theorem, there is no agent in complex systems who has access to the whole. Because information is localized, and the entire information cannot be entirely centralized. To explain this, it is common to use the example of markets. No one can collect all information about the price fluctuations within a certain time since the information is generated as the result of the local actions continuously.

We have been trying to understand Agile for more than 20 years, while the Agile industry continues to grow ❗️

One advantage of a decentralized organization is the ability to refactor the workflow without changing the organizational structure. If an organization can’t regularly refactor people placement and workflow, it will fail to facilitate rapid initiatives to changes and market demands.

To improve the execution: ✓ Establish a new lean operating system and minimize bureaucracy, ✓ Establish self-managed teams and increase autonomy, ✓ Remove the impediments and eliminate waste at all levels and dimensions, ✓ Encourage & support teams to create outcome at team level and measure happiness.